Monday, August 03, 2009

Too much dependency on technology fools you...

My HTC touch is not working for the past few days. Its touch screen sometimes recognizes the gestures and sometimes it is dead freeze. So I wanted give it for repairing as it is still under warranty period. I went to the shop where I bought my mobile and they said they wont undertake any service. So I have to give to the respective service centre and they suggested me that service centre address will be on the bill.

I came back to home and got the address. The service centre location was unknown to me and I decided to check with my travel assistants Mr. Google Maps and Mr. Wikimapia. With their help, I could locate the place, actually Mr. Google Maps was less helpful to me as he have less number of legends. Anyway I got the place. Last Saturday, I asked my friend to come with me to the service centre.

But somehow I lost the way as the traffic rules here in Bangalore frequently changes. So my friend asked me "Did you call them to get the address?" I said "No. I referred Google Maps". "Whaaat??" my friend screamed. "You referred some online map and trying to spot the place?" He asked me. "Do you know how many crosses and streets are here". I said "Don't worry. They wont misguide us" as I was fully confident on my travel assistants. Finally we had to ask the local people to get to the right place.

So finally we reached the place. We went in. Security asked "How can I help you Sir?". I said "I came for repairing my mobile". "Which model Sir?" Security asked. I said "HTC". The response was "We are sorry. We do not undertake the servicing of HTC any more. It is shifted to another place" and he gave me the new address and I was so afraid to look at my friends face.

When we got out, he told me "If you had called them before coming here, it would have helpful for us in some way. It was too bad". I said "I never imagined this would happen and the mobile shop person also gave me the old address". Again we started to the new address. It was some 10 KM away from our place. After a struggle, we found the place and I was totally taken aback when I read the board "Sundays and First Saturday holiday". I rode all the 30 KM just to read this board. I wish if I had called to the number, this would not have happened... I rode 60 KM to and fro, wasted nearly 4 hours of time of mine and my friend, all because of too much dependency on technology.

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